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Content Bloom

Account Lead

– Vancouver, British Columbia
Employment Type Full-Time Salary
Minimum Experience Experienced

Content Bloom is a close-knit international company with the headquarters based out of Halifax, Nova Scotia, and expanding to the West Coast. We’re an enterprise consulting agency who works for big name clients (we’re not the type to name drop, but think ‘known names’ and fortune 500s) using our expertise to build applications and integrate them with enterprise Content Management Systems (primarily SDL Tridion, Sitecore, and AEM).

Responsibilities

What you’ll do once you get the job (after you celebrate):

  • Manage the account for our largest client on the West Coast, and maybe more accounts in the future
  • Develop a relationship with clients that extends beyond sales and business
  • Be able to discuss high level technical solutions with clients, both business and technical
  • Lead a team of up to 12 people working in various roles on various projects for the same client and ensuring all on your team know what they’re doing and have the resources needed to be successful
  • Anticipate client needs and prepare staffing plans to meet them
  • Report to both internal and client stakeholder, with information targeted appropriately to both
  • Share your knowledge – be a mentor and/or present lunch and learns to help everyone grow
  • Manage projects – budgets, estimates, resource management.
  • Regular Travel to Seattle, Washington
  • This is a remote position, you'll be working from the comfort of your own home / chosen workspace, however you will be travelling onsite often

Qualifications

What you need to get the job:

  • Excellent interpersonal skills with the ability to work virtually (with Slack and Zoom)
  • Experience in Agile frameworks
  • Ability to strongly voice your opinions, while still actively hearing others
  • Strong leadership and mentor abilities
  • Foresight to find and fix issues before anyone ever notices something is wrong.
  • Professional experience in CMS and/or web development fields (5+ years)
  • Professional experience in Account, Project, Client or Program management (5+ years)
  • Bachelor’s degree in a related field
  • Canadian Citizenship or authorization to work within Canada
  • The ability to work in the USA and willingness to travel globally
  • Passion for what you do (This is not optional!)

 What will get you bonus points:

  • Our ideal candidate started life in tech and moved into management, you should have a similar skill base to build upon
  • Graduate level education in tech or business
  • A sense of humour
  • Willingness to pitch in and wear different hats occasionally (figuratively, and maybe literally)

Work with Us

Additional perks (beyond loving your new job):

  • Flexible hours and generous time off
  • Work in a small team, but work on enterprise grade projects
  • Full benefits from day 1
  • Travel opportunities
  • Hilarious co-workers
Thank You
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  • Location
    Vancouver, British Columbia
  • Employment Type
    Full-Time Salary
  • Minimum Experience
    Experienced
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